THE FINE PRINT: TERMS AND CONDITIONS
“Global Free Shipping” limited promotion starts from 12 AM on September 27th. Only orders placed after this time are eligible for this promotion. Free shipping is limited to “Premium Shipping”.
The safety and satisfaction of our customers is our top priority. We understand that your ability to make returns might be affected during this period. Therefore, we provide you with a 30-day worry-free return.
To qualify for a return, the item, it’s labels and the packaging must be intact. Please note that customized items are not eligible for return.
For orders in the United Stated - your return is on us (free return).
Any questions? Our customer service team is always happy to assist. Email us at:
EFFECTS OF COVID-19 ON SHIPPING AND ORDERS
We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping. Orders are processed Monday through Friday. Due to COVID-19 safety precautions in our warehouse, orders may take 3 to 5 days to be processed, then we will be able to prepare for shipping. Generally speaking, all standard shipping orders take 25+ business days to be delivered, and 5+ business days for DHL Express shipping.